Visible to the community. Never linked to your real identity.
📋Symptoms & observations
Stored under your anonymous PAW-ID. Visible in the community feed.
🏥Conditions, medications, vaccines, weight
Private. Only visible to you and any vet you connect with through the Care Thread.
📍ZIP code
Optional. Used to surface nearby caregivers and services.
📅Log date & time
Used to surface temporal patterns (day of week, season, etc.).
🌤️Passive environmental data
Weather, air quality, and pollen are silently captured when you log a symptom — only if you enable location permissions. Never shared with third parties.
💬Direct messages (DMs)
Only visible to you and the recipient. Includes any pet photos you attach.
🧑⚕️Caregiver profile (if applicable)
Real name, bio, optional photo, services, rate, availability — public in the marketplace so owners can decide with information.
💳Payment data (Stripe Connect)
Caregivers only. Your tax ID and bank info are stored by Stripe — PawPact never sees or stores it directly.
🐾Paw rating (if applicable)
Caregivers only. Each completed job adds a paw; owners leave public reviews.
📱Push notification token
Optional, stored to send you alerts. Never shared.
📧Email address
For authentication and transactional email (via Resend). Never visible in the community or sold.
🚫 We never do this:
✗ Sell your data to advertisers or third parties
✗ Link your real identity to your pet's data
✗ Share your data with insurers or vet clinics without your consent
✗ Use your data for targeted advertising
✗ Store any human health data of any kind
🔗 Third-party processors
SupabaseAuthentication + database
VercelWebsite + API hosting
ResendTransactional email (auth, bookings)
Stripe ConnectPayments and caregiver payouts
Each processes only the minimum data it needs and is governed by its own privacy policy. None receive data for advertising.
⏱️ How long we keep your data
Active accountFor as long as you use PawPact
After you deletePermanently removed within 30 days
Server logsUp to 90 days (security only)
Payment records (Stripe)Retained by Stripe for tax compliance
🗑️
Right to delete
You can permanently delete your account and all associated data (profile, posts, PAW UPs, messages, bookings, journal) at any time from Settings → Delete Account. Data is removed within 30 days. Caregivers with pending bookings must complete those first. This cannot be undone.