Privacy Policy
Last updated: April 2026
At PawPact, your identity is always protected. We never sell your data. Your name is never stored alongside your pet's data. Anonymity isn't a feature — it's the foundation.
What we collect
When you create an account: your email address (for authentication only, never displayed) and an anonymous ID. When you use PawPact: pet health symptoms and observations you post, your pet's name and photo (if you choose to add one), your pet's profile (species, breed, age, size, weight, sex, health conditions, medications, allergies — all optional except species), your ZIP code (optional, used for local service matching), ME TOO reactions and community replies you submit, and the date/time of each log entry.
What we do NOT collect
We never collect your real name, phone number, physical address, government ID, or financial information. We do not collect human health data of any kind. We do not track you across other websites or apps.
How we use your data
To show community health patterns relevant to pets like yours. To power the ME TOO feature ("X owners said ME TOO"). To match your pet's ZIP code with nearby pet care jobs and services. To allow you to optionally share your pet's profile with a connected veterinarian. To send you account-related emails only (no marketing without your explicit opt-in).
Who sees your pet's data
Your pet's name and photo are visible to the community (your real identity is never attached). Symptoms and ME TOO counts are shown anonymously. Medications and conditions are private — only visible to you and any vet you explicitly connect with. We never sell your data to advertisers or third parties.
Data storage and security
All data is stored in Supabase (PostgreSQL) with row-level security policies. Data is encrypted at rest and in transit. Our infrastructure providers are Supabase and Vercel — both SOC 2 compliant. We apply the minimum necessary access principle to all internal systems.
Your rights
You can view all your data inside the app. You can delete your account and all associated data at any time from Settings → Delete Account. This is permanent and irreversible. You can edit your pet's profile at any time from Settings. You can disconnect from a veterinarian at any time.
Children's privacy
PawPact is not directed at children under 13. We do not knowingly collect data from users under 13. If you believe a child under 13 has submitted data, contact us at pawpactapp@gmail.com and we will delete it.
Changes to this policy
We may update this policy. We'll notify you of material changes via email or in-app notice. Continued use after changes means you accept the updated policy.
Contact
Privacy questions? Email us at pawpactapp@gmail.com.