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Find quick answers below, or write to us directly.
โ Frequently asked questions
How do I delete my account?
Go to Settings โ Delete Account. This permanently deletes all your data: pet profile, posts, ME TOOs, and messages. It cannot be undone.
Why are my posts anonymous?
PawPact is built on anonymity. Your posts appear under your anonymous ID โ never your real name. Your pet's name and photo are visible, but never linked to you.
Is ME TOO anonymous?
Yes. Nobody can see who ME TOO'd a post โ only the total count.
How do I connect my vet?
Go to Settings โ Connect with Vet. Your vet must be registered as a verified provider on PawPact. You can disconnect at any time.
Is my pet's health data private?
Your pet's health conditions, medications, and allergies are private โ only visible to you and the vet you connect with. Symptoms you post in the community feed are visible anonymously.
Is PawPact available on iOS/Android?
Yes. PawPact is available on iOS and Android. It also works as a Progressive Web App (PWA) โ you can add it to your home screen from your browser.
Can I change the language?
Yes. Use the EN/ES toggle at the top of any page or in Settings โ Language to switch between English and Spanish.
What is Jobs?
PawPact Jobs is a marketplace where you can hire dog walkers, groomers, pet sitters, and more in your area. Filter by ZIP code, review profiles and ratings, and pay securely in-app.
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Write to us and we'll respond within 48 hours.
Or email us directly:ย pawpactapp@gmail.com